Frequently asked questions

My order has not arrived yet, who do I contact?
Your first step should be to contact the courier in your shipped confirmation email. After this if you have further queries please contact us via our Contact Us page.

How can I pay for my order?

Simply checkout from your cart and you can pay via credit card or PayPal.

How do I track my order?

Once we dispatch your order you will receive an email with tracking details.

What is your return and refund policy?
Product returns and refunds are offered to customers if something is faulty, incorrectly described or different from the sample shown we will provide an exchange or refund provided we are notified within 7 days from receiving the item. 

I have a different question or would like to give feedback, who do I contact?

Simply click our Contact Us page and we will respond to you as soon as possible.

Can I request any variation on products listed on the website?

Contact us about any product, whether it be jersey wraps, personalised dummy clips. personalise teething rings or birthing announcements lets us know and we might be able to accommodate your needs.